Identify the key people involved in the Accounts Payable (AP) process.
1 Using BPMN, draw an 'as-is' diagram for the AP process.
2 Provide an analysis of the process. Are there any problems?
The AP process at Mario's works as follows: The mail is opened by the Coordinator, Isabella. She separates invoices into two piles. The first, on-going service providers such as Telus (Business Internet) or BC Hydro (electricity) are sent directly to Yoshi for payment, and in the second pile, inventory and supply invoices are forwarded to the responsible manager for confirmation. The responsible manager confirms the details of the invoice, items ordered, if they were received, and reviews for appropriate pricing. If the manager is able to confirm the invoice details, they physically sign-off on the invoice and return it to Yoshi for payment. If there is a problem, the responsible manager contacts the vendor and requests a correction to the invoice and has them issue a new invoice.