This is one big question with bullet points, please go to Domino pizza website USA, then on the left side there is a chatbot "order with dom" use that and answer these questions please, will give thumbs up!
o What is the business of the organization that runs the chatbot?
o Who is the chatbot intended for?
o What goals does the user expect to accomplish with the chatbot?
o What motivates the user to use the chatbot?
o What are some expectations the user might have?
o What worries, if any, does the user have?
o What is the physical and social contexts of use?