Mark Spencer, who works as a General Manager in a large conference center, is reviewing the safety and security procedures with newly hired security manager Alan Parker. Both managers are highly concerned about duty of reasonable care and have to clearly understand in what situations a court may find that they failed to provide reasonable care to guests and protect them against foreseeable threats. Which of the following threats to hotel guests' safety and security would likely be considered foreseeable by a court?
Select one:
a. Slippery entrance steps caused by fresh heavy snow accumulation that caused a guest’s injury who slipped and fell.
b. Heavy rains that caused unexpected flood waters entering the ground floor rooms and damaging guests’ belongings.
c. Scalding temperature in the guestroom’s shower caused by old, rusty pipes pressure buildup that resulted in a guest suffering second degree burns.
d. Damage to a guest's vehicle occurring in a parking lot and caused by another guest.

Q&A Education