TSgt Hayden, the Dining Facility Fight Chief, overhears his NCOIC, SSgt Forgit trying unsuccessfully
to communicate with a Portuguese speaking dependent. TSgt Hayden thinks for a moment and
realizes that SrA Silva (one of his Airmen) is Brazilian and speaks Portuguese. TSgt Hayden quickly
requests help from SrA Silva and shortly after taking over the situation, the patron shakes SrA Silva's
hand and leaves with his order.
TSgt Hayden's understanding/misunderstanding of __________________________ will MOST likely
________________ mission effectiveness.
a. diversity awareness; enhance
b. diversity awareness; hinder
c. equal opportunity; enhance
d. equal opportunity; hinder