1. Opening: A way to start a conversation
2. Feedforward: the conversation topic and timeline are introduced
3. Business: the heart/purpose of the conversation
4. Feedback: understanding is communicated
5. Closing: the way the conversation is finished
An opinion on which essential is the most important stage will vary, but business is probably the most important essential. The heart of the conversation is very important as it gives the meaning of it. This is important to remember when participating and listening in a conversation, to ensure yourself and the other participants that this conversation is purposeful.
