Kurt Lewin developed a change model that talks about creating a perception in the mind of the people that a change is needed,then taking adequate steps to bring about that change and then standardizing the new mindset .
Explanation:
Priya is exhibiting the First stage (Unfreezing)of Kurt Lewin change model.
There are three stages of Kurt Lewin Model:
In the Beginning of the video Priya is talking about bringing the change ,by asking the colleagues to imagine "a world where you never have to wait in line for your groceries again!"