Journey mapping can be helpful to Cadence and content.
What is Customer journey mapping?
Customer journey mapping (also called user journey mapping) is the process of creating a customer journey map, a visual story of your customers' interactions with your brand. This exercise helps businesses step into their customer's shoes and see their business from the customer's perspective.
What are the steps of journey mapping?
How To Create a Comprehensive Customer Journey Map
To learn more about Customer Journey from the given link
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