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Tom is trying to save money by having a telephonic conversation with an important customer instead of flying in to talk to him directly. tom is trading communication __________ for communication __________.

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SeoJoon15

The answer in the given spaces provides is; effectiveness and efficiency.

Tom is trading communication effectiveness because he chooses to call the customer and that he is trading it with communication efficiency because it is more efficient if he is to engage of flying and talking to the customer directly.

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